We had a fantastic time exploring Playa del Carmen, especially at the Coco Maya Beach Club, which was just a quick 10-minute stroll away. The staff made our family stay extra special, always ready to assist and share local spots for shopping and dining.

My children wished there were more kid-friendly options in the dining area.

Request fresh towels at check-in to avoid delays during your stay, ensuring comfort throughout your time here.

the wi-fi was spotty, but the room was super clean! loved the spacious bathroom 🛁 and the comfy bed. also enjoyed the quick check-in and the close location to everything! 😊

The bathroom was flooded, and the room smelled of humidity.

Friendly staff and great location, but the Wi-Fi in rooms was unreliable.

The room didn’t match the pretty images online, with a strong humidity smell and visible dirt, including mold on surfaces. Lack of warm water in the bathroom made it uncomfortable to shower, and a persistent sewage odor adds to the unpleasant vibe. Wi-Fi in the room was nonexistent, limiting connectivity, and a request for an early checkout was mishandled despite verbal confirmation from the front desk. The overall cleanliness left much to be desired, with trash left in common areas for days.

Great location near shops and beach. The room was spacious and comfy. Staff was friendly and helpful. Nice terrace to relax. A/C worked perfectly for the warm weather. 🌞

Perfect for solo travelers

The location was prime, just a street away from the main hub of activity. The check-in was fast, and the room was surprisingly clean and comfy with a brand new feel, making the stay enjoyable. Just what I needed after a hectic work week!

It wasn't exactly a bargain, but still reasonable for what you get.

perfect spot for strolling and exploring local parks and galleries

I had a wonderful 2-night stay where I loved how close I was to the beautiful Los Fundadores Park, just 500 meters away, along with some great dining options like El Horno Argentino just a few steps from my door. it made evening strolls and quick breakfast runs a dream, and although the Wi-Fi wasn't available in the room, the friendly staff and spacious area made my single traveler experience enjoyable.

a delightful stay with cozy beds and surprising wifi quality

Comfortable rooms, friendly staff.

I had a surprisingly great time at this hotel! The room was spacious and very clean, and the air conditioning worked perfectly. I loved the privacy on the terrace, even though the shower could use some improvement.

Great location and comfortable room

I stayed in a Standard Double Room for 3 nights, and I loved the location. It was perfectly situated away from the noise of the tourist strip but still just a short walk to the beach and some delicious local food stands. The bed was reasonable enough for a good night’s rest, and having a little balcony was a nice bonus. However, the WiFi could be inconsistent depending on the floor you’re on.

Charming, Charming, Charming

I had the best time staying in a cozy Standard Double Room with a lovely little balcony that brought in the fresh air. The location was perfect-just a quick 10-minute walk to the beach and close to local food stands. I felt so safe exploring the area, with shops, 5th Street, and the Ado bus stop nearby to take me on adventures.

can recommend ❤️🌟